Texas Flange Customer Survey

As you may know, Texas Flange gives a significant amount of its profits to charity. We plan to donate $20 per completed survey and will let YOU choose amongst several options at the end.

1. Email *
2. Name *
3. Job Title *
4. Company Name *

1. How did you first hear about us? Google SearchReferral by Customer/Competitor (can you tell us who?)Dusty hand-me-down RolodexSocials (Facebook, LinkedIn,...)Don't Remember
2. Overall, how satisfied are you with us? Very SatisfiedSatisfiedNeutralUnsatisfiedDon't Know/Not Applicable
3. What's the best thing about buying from Texas Flange?
4. If we twisted your arm and made you dig deep to find something negative to say about us, what would it be?
5. If you buy flanges elsewhere, would you be wiling to share who we're up against and how our competition is winning your business in that area?
6. How can we serve not only you, but the industry better overall?
7. How often do you use our website? ---Did not know aboutKnow about but haven't usedUse infrequentlyUse frequently
8. How often do you use our online catalog? ---Did not know aboutKnow about but haven't usedUse infrequentlyUse frequently
9. How often do you use our online 3D Drawings? ---Did not know aboutKnow about but haven't usedUse infrequentlyUse frequently
10. How often do you use our printed catalog? ---Did not know aboutKnow about but haven't usedUse infrequentlyUse frequently
12. As you may know, Texas Flange gives a significant amount of its profits to charity. Where would you like to see the $20 for your survey go? I Can't Decide! Just Donate To A Good Cause!Elijah Rising (To help rescue women from sex trafficking.)Camp Hope (To help Veterans returning with PTSD)Living Water (To help those who lack access to clean drinking water)Free Detox Programs (To help men and women trying to recover from addictions)
13. Are you: A current customer (we like to think of you as current if you ordered in the last year.)A past customerA future customer (we will send you a catalog if you give us your mailing address.)A random person who just wants make us give $20 to a good cause. (Answering D will still get the same $20)
14. Any other comments (e.g., print catalog, emailed statements, referrals. or ACH set up requests):